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Solobaji Responsible Gaming — Your Complete Guide to Safe Play

Solobaji believes gaming is for fun — not stress or addiction. We are committed to protecting every player's mental and financial well-being.

18+ PolicyMinor Protection
Set LimitsDeposit & Time Controls
Self-ExclusionTake a Break Anytime

Is gaming affecting your life?

Your safety is our priority. Seeking help is not a sign of weakness — it is the smart thing to do.

Learn More →

Our Responsible Gaming Tools

We are actively working to ensure a safe environment for every player on our platform.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. You will never spend beyond your budget.

Set a Time Limit

Set a daily or weekly gaming time limit. You will receive an automatic notification when your time is up.

Cooling-Off Period

Need a short break? Temporarily suspend your account for anywhere from 24 hours to 6 weeks.

Self-Exclusion Option

For a long-term break, use self-exclusion. Your account can be locked for anywhere from 6 months to 5 years.

Turn Off Promotions

You can opt out of promotional emails and advertisements — an effective way to reduce gaming temptations.

24/7 Support Center

Our dedicated support team is always available for any questions related to responsible gaming.

Why is responsible gaming important?

Gaming — For Fun, Not Addiction

Gaming on Solobaji is about entertainment. But when gaming shifts from a habit into an addiction, it can harm your personal life, family relationships, and financial stability. That is why Solobaji treats responsible gaming as a top priority.

From the moment you register on our platform, you are welcomed into a safe gaming environment. We want you to play within your limits, enjoy the experience, and never feel stressed or fall into financial difficulty. Solobaji's responsible gaming policy is a shield of protection for every player.

Gaming is a form of entertainment. Never bet to recover losses or pay off debts. Every bet is independent — yesterday's loss does not guarantee today's win.

Signs of Problem Gaming

People often do not realize when their gaming habits have become problematic. Ask yourself honestly — do any of the following situations apply to you?

  • You cannot stop even after going over your set budget.
  • You keep gaming in an attempt to recover money you've lost.
  • Time spent with family or at work has decreased because of gaming.
  • You feel restless or irritable when you are not gaming.
  • You have lied to family or friends about your gaming.
  • You are betting with borrowed money beyond your means.
  • You feel stressed, down, or regretful after gaming.

If any of the above applies to you, don't wait — contact the Solobaji support team or set limits on your account right away.

How to Set Your Limits

Solobaji gives you full control over your own gaming habits. You can easily set the following limits directly from your account settings:

  • Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
  • Loss Limit: Set a maximum loss limit for a given period.
  • Wager Limit: Set a limit on your total betting amount.
  • Session Time Limit: Set how long you can play in a single session.
  • Reality Check: Keep notifications on to remind you of your gaming time at set intervals.

Requests to increase a limit take a minimum of 7 days to take effect, giving you time to make a considered decision. Reducing a limit, however, takes effect immediately.

Self-Exclusion & Cooling-Off

When you feel like you need a break, Solobaji makes it easy. Two options are available:

  • Cooling-Off Period: Suspend your account for 24 hours, 1 week, 1 month, or 6 weeks. You will not be able to log in during this period.
  • Self-Exclusion: Choose a long-term self-exclusion lasting from 6 months to 5 years. During this period, your account will be fully inactive and you will not receive any promotional communications.

Any attempt to open a new account during self-exclusion will be rejected. Self-exclusion cannot be lifted before the chosen period ends.

Protection of Minors

Solobaji is strictly for users aged 18 and above. We take firm measures to keep minors away from gaming:

  • Age verification is mandatory at the time of registration.
  • KYC verification is required in cases where suspicious activity is detected.
  • Parents and guardians are encouraged to use parental control software on shared family devices.
  • If a minor is identified, the account is immediately closed and all collected data is deleted.

If you suspect a minor is using Solobaji, please let our support team know. We will investigate promptly.

Maintain Your Financial Well-being

Maintaining financial discipline is a key part of responsible gaming. Solobaji recommends:

  • Set a fixed monthly gaming budget and stick to it.
  • Only bet money you can afford to lose — funds whose loss won't affect your daily life.
  • Never bet with a credit card or borrowed money.
  • Save a portion of your winnings and avoid betting it all back.
  • Review your monthly gaming activity. Solobaji's transaction history is there to help.

Remember — gaming is not a source of income. It's entertainment, nothing more.

Quick Self-Assessment

Answer the following questions honestly:

  • How many times last month did you spend beyond your budget?
  • Do you feel uneasy when you are not gaming?
  • Are you hiding your gaming from family?
  • Are you placing bigger bets to chase your losses?
  • Is gaming getting in the way of work or studies?

If any answer is 'yes', reach out to support.

Get Help

You are not alone. Solobaji is always here for you.

  • Live Chat
    Available 24/7
  • Email Support
  • Response Time
    Within 24–48 Hours

Emergency Self-Exclusion

If you feel you need to stop immediately, go to live chat and request "Self-Exclusion". We'll act on it straight away.

Learn About Self-Exclusion

How to Get Started with Responsible Gaming

Make your gaming experience safer in just a few simple steps

1
Set a Budget

Set a fixed gaming budget at the start of each month — and never deposit more than that amount.

2
Set Limits on Your Account

Go to your Solobaji account settings to set deposit limits and session time limits.

3
Keep Reality Checks On

Enable the Reality Check feature to receive regular notifications about your gaming time and spending.

4
Do a Monthly Review

Review your transaction history every month. Assess how much time and money you are spending on gaming.

5
Take a Break When You Need To

If you feel it's time to step back, consider a cooling-off period or self-exclusion. Taking a break takes courage.

6
Don't Hesitate to Ask for Help

For any issue, the Solobaji support team is here for you. Come chat with us on live chat.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, though limit reductions take effect immediately. To increase a limit, a minimum 7-day waiting period applies after the request is submitted. This waiting period is intentional — to help you make a considered decision rather than raising limits in an emotional moment.

Yes, your account balance remains completely safe during self-exclusion. You will be able to withdraw once the self-exclusion period ends. No deposits or betting will be possible while it is active.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks. Once the period ends, your account reactivates automatically. Self-exclusion is a long-term decision — from 6 months up to 5 years. During this period, your account cannot be reopened under any circumstances.

No. Under our privacy policy, only the account holder can change their own limits. However, if a family member has concerns, they are welcome to contact our support team. We will assess the situation and take appropriate action.

Setting a deposit limit may slightly restrict your access to certain bonuses, as some offers are tied to specific deposit amounts. However, your safety matters more than any bonus. During a cooling-off period or self-exclusion, no promotional communications will be sent to you.

Solobaji does not provide direct medical services, but we support players through self-exclusion, limit-setting, and our dedicated support team. For serious addiction, we strongly recommend seeking professional mental health care. Our support team is ready to point you in the right direction.

Play Safe, Play Happy

Responsible gaming on Solobaji is more than a policy — it is our promise. Register today and enjoy gaming in a safe environment.

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