Solobaji Terms and Conditions — learn the complete terms of platform usage

1 General Terms

Solobaji is an international online gaming and betting platform serving users across Bangladesh and various other countries. These Terms and Conditions constitute a legal agreement between Solobaji and every registered member of the platform.

By using Solobaji's services, you confirm that:

• You are at least 18 years of age.
• You are using the platform voluntarily and for entertainment purposes.
• Online gaming is not legally prohibited in your area.
• You have read all clauses of these Terms and Conditions and agree to them.

Solobaji reserves the right to cease providing services to any individual at any time without notice, particularly if evidence of Terms and Conditions violation is found.

2 Account Register

To open an account on Solobaji, you must provide accurate and complete information. One person may operate only one account. If multiple accounts belonging to the same person are found, all accounts will be suspended and deposited funds may be forfeited.

• The name, address, and ID information submitted during registration must be accurate and truthful.
• Keeping your account password confidential is your responsibility.
• Any unauthorized use of the account must be reported to Solobaji immediately.
• Solobaji may request KYC (Know Your Customer) verification at any time.
• Registering with false information will result in permanent account closure.

Account registration is completely free with no hidden fees. Once registered, you will be eligible for the Welcome Bonus and other benefits.

3 Age Verification

Solobaji is for persons aged 18 years or older only. Protecting minors from gaming is one of our highest priorities.

• You must provide your correct date of birth at the time of registration.
• Solobaji may verify your age at any time using a national ID or passport.
• Withdrawal requests may be put on hold until age verification is completed.

4 Deposits and Payments

Various payment methods can be used to deposit on Solobaji. All deposit transactions are secured through SSL encryption.

• Deposited funds are typically added to the account instantly or within a few minutes.
• Deposits can be made via mobile banking, internet banking, or bank transfer.
• A minimum deposit amount is specified — see details on the payment page.
• Using a third-party account or payment method in another person's name is strictly prohibited.
• Notify the support team immediately of any deposit-related issues.

Solobaji does not impose any deposit fees. However, your bank or mobile banking service may deduct their own charges — Solobaji is not responsible for these.

5 Withdrawal Policy

The process of withdrawing winnings on Solobaji is simple and transparent. We are always committed to fast and reliable payments.

• Withdrawal requests are typically processed within 24 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be made using the same method as the deposit.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• The minimum and maximum withdrawal limits are mentioned on the payment page.

6 Bonuses & Promotions

Solobaji regularly offers various bonuses and promotions. Each offer has its own terms that must be read before acceptance.

• Welcome Bonus: New members receive a bonus on their first deposit. This bonus cannot be withdrawn until the wagering requirements have been met.
• Reload Bonus: Periodic reload offers are available for existing members.
• Free Spins: Free spin offers may be available on selected slot games.
• VIP Program: Regular players earn VIP points to unlock exclusive benefits.

If you have any questions about a bonus, check the promotions page or contact our support team. The same bonus cannot be claimed more than once by the same person. Any attempt to abuse bonuses will result in account closure.

7 Prohibited Activities

The following activities are strictly prohibited on the Solobaji platform, and accounts will be permanently closed if such activities are detected:

• Operating multiple accounts in the name of the same person.
• Fraud, deception, or any form of dishonest activity.
• Strategically abusing bonuses solely to meet wagering requirements.
• Exploiting software bugs or system errors.
• Attempting unauthorized access to another person's account.
• Using the platform for money laundering or any other illegal activity.
• Using third-party software or bots to play games.

8 Account Closure

You can voluntarily close your Solobaji account at any time. Contact the support team to do so.

• Complete any pending withdrawals before closing your account.
• A Self-Exclusion option is also available as part of our Responsible Gaming commitment.
• Once self-exclusion is activated, access to the platform will be blocked for the specified period.
• Solobaji may close any account for violation of these Terms and Conditions.

Upon account closure, valid balance will be returned; however, bonus-related funds will be assessed according to circumstances.

9 Responsible Gaming

Solobaji is deeply committed to responsible gaming. We want every player to game for enjoyment — not under pressure or addiction.

• You can set daily, weekly, or monthly deposit limits.
• Temporary break and self-exclusion options are available.
• If signs of gaming addiction are detected, the support team will provide assistance.
• Parental controls are recommended for the protection of minors.

Gaming should never be considered a source of income. Never bet beyond your means. To learn more about responsible gaming, visit our Responsible Gaming View page.

10 Privacy and Information

Solobaji places the highest priority on protecting your personal information. Your data is collected, used, and secured in accordance with our Privacy Policy.

• Your personal information is not sold or transferred to third parties.
• Information is not disclosed without legal requirement or government order.
• All transactions are secured with SSL encryption.
• Two-factor verification is used for account security.

For more details, visit our Privacy Policy Read page.

11 Dispute Resolution

In the event of any dispute between Solobaji and a user, both parties will first attempt to resolve the matter amicably.

• For any complaints, please contact our support team first.
• Our support team typically reviews disputes within 48 hours.
• If the matter cannot be resolved through support, third-party mediation may be available.
• In case of disputes regarding game results, server logs will be considered as final proof.

Solobaji always strives for fair and swift dispute resolution. We believe every problem can be solved if both parties communicate honestly.

12 Changes to Terms & Conditions

Solobaji reserves the right to modify, update, or amend these Terms and Conditions at any time.

• Registered members will be notified via email or platform notification ahead of any major changes.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.
• The latest version of the terms and conditions will always be available on this page.

We recommend checking this page regularly to stay informed about the latest Terms and Conditions.